Privacy Policy for Surterre Properties
Introduction
Surterre Properties (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, whether online or offline. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect personal information necessary to provide exceptional real estate services, including but not limited to:
- 1. Your name and contact details (email, phone number, mailing address)
- 2. Property preferences and search criteria
- 3. Communications with our agents and customer service
- 4. Usage data collected through cookies and other tracking technologies on our website
How We Collect Information
Information is collected when you:
- 1. Submit inquiries or contact forms on our website
- 2. Register or create an account
- 3. Communicate directly with our agents or through the website
- 4. Use our services such as property searches or newsletter subscriptions
- 5. Interact with website cookies and tracking mechanisms
Use of Information
We use the information we collect to:
- Provide and personalize real estate services tailored to your needs
- Respond to your inquiries and facilitate transactions such as buying, selling, leasing, or investing
- Improve our services and website functionality
- Comply with legal and regulatory obligations
Information Sharing
We do not sell your personal information. We may share information with trusted third-party service providers who support our business (such as marketing or IT providers), ensuring they adhere to confidentiality and security standards. We may also disclose information when required by law.
Cookies and Tracking
Our website uses cookies to enhance user experience, for analytics, and to deliver personalized content. You can set your browser to refuse cookies, but this may limit some functionalities.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing activities. You can exercise these rights by contacting us.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
Contact Us
For questions or requests related to your privacy or this policy, please contact Surterre Properties at our offices in Dana Point, Laguna Beach, or Newport Beach, or via our website contact channels.
