Terms and Conditions for Surterre Properties
Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by Surterre Properties® (“we,” “our,” or “us”), a leading boutique real estate brokerage serving Southern California since 2006. By engaging with our services, whether buying, selling, leasing, or investing, you agree to comply with and be bound by these Terms.
Services Provided
Surterre Properties offers real estate brokerage services, including but not limited to property sales, leasing, property management, investment consultation, and market information. Our agents are local experts with wide-reaching knowledge of Southern California’s diverse neighborhoods—from coastal cities to desert retreats.
Client Obligations
Clients agree to provide accurate and complete information necessary for transactions and to cooperate with our agents to facilitate smooth dealings. Clients acknowledge that real estate transactions involve inherent risks and agree to conduct themselves in good faith during all interactions.
Agent Responsibilities
Our agents commit to delivering exceptional service beyond the transaction, ensuring a hassle-free and enjoyable real estate experience. While agents provide expert advice and market knowledge, final decisions rest with clients. Agents uphold confidentiality and act in compliance with all applicable laws and ethical standards.
Use of Information
Client information collected during transactions will be handled according to our Privacy Policy. We ensure reasonable protections and restrict the use of personal data to purposes related to service delivery.
Limitation of Liability
Surterre Properties and its agents shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to direct damages caused by gross negligence or willful misconduct where permitted by law.
Intellectual Property
All content provided by Surterre Properties, including images, descriptions, and branding, is protected by intellectual property laws. Unauthorized use or reproduction is prohibited without explicit permission.
Termination
Either party may terminate service agreements with appropriate notice as stipulated in individual contracts. Termination does not affect obligations accrued prior to termination.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of California and applicable federal regulations.
Dispute Resolution
Any disputes arising from transactions or service agreements shall be first attempted to resolve through mediation or arbitration. Should disputes escalate, they may be subject to jurisdiction in appropriate California courts.
Modifications
Surterre Properties reserves the right to modify these Terms at any time. Clients will be informed of significant changes, and continued use of services constitutes acceptance of updated Terms.
Contact Information
For questions, concerns, or clarifications regarding these Terms, please contact Surterre Properties via our offices in Dana Point, Laguna Beach, Newport Beach, or through our official website.
